MilaMoo MomentumStill need a hand?
Email support@milamoo.app. We usually reply within a couple of days.
Forgot the PINSet a new one in a minute
Daily tasksHow the routine resets
Start overReset or delete data
Common questions
I forgot the parent PIN
- Open the Parent tab.
- Tap Forgot PIN? at the top right.
- Answer the grown-up maths question.
- Choose and confirm a new 4-digit PIN.
How do tasks work each day?
The task list resets every morning, so your child's routine is ready again each day. Points, badges, streaks and the history in the Parent Dashboard carry over.
How do I add, edit or reorder tasks?
Open the Parent tab and enter your PIN. Tap Add for a new task, the pencil to edit one, and the arrows to move it up or down the list.
How do badges and streaks work?
Badges unlock for finishing a first task, earning points, keeping a 3-day streak, and completing 5 school or 5 home tasks. A streak counts the days in a row with at least one task done.
What does "Help Me" do?
It pauses the timer, plays a chime and shows a big "A grown-up is coming!" screen, so a grown-up nearby knows your child would like help. Each press is listed in the Parent Dashboard. Nothing is sent anywhere.
How do I turn reminders on or off?
In the app: Parent Dashboard → Notifications → Daily Reminder. To turn off every notification, use the iPhone or iPad Settings → Notifications → MilaMoo.
How do I start again or delete everything?
Go to Parent Dashboard → Settings.
Reset All Progress clears points, badges, streak, moods and help history but keeps your tasks.
Delete All Data erases everything on the device and starts setup again.
Is my child's data private?
Yes. There are no accounts, ads or tracking, and nothing leaves the device. Read the full privacy policy.